FAQ

SOLASTA FAQ

Where are the purchase points of SOLASTA? SOLASTA?

products are available to spot purchase (store locator will be linked here), online purchase through www.solastabd.com and facebook.com/Solastabd .

Which payment method do you accept ?

We accept Visa, Master card , Nexus card, Amex card , Bkash, Rocket , Ucash, Mcash , Cash on delivery .

When will my credit card be charged?

You will be charged after your card has been approved through secured Portwallet payment gateway.

What currency do you accept ?

Currently we are accepting only BDT.

Do you provide any size guide ?

Yes . (Size guide will be linked) .

Where do you deliver ?

All over Bangladesh .

What is SOLASTA return policy ?

Return policy will be linked .

What is SOLASTA exchange policy ?

Exchange policy will be linked .

What is the procedure to cancel the online order ?

We start the delivery process within 24 hours. So, if you want to cancel or modify any order, please inform us through mail/call at your earliest.

Can I change my billing address?

Yes, this service is available for our registered users.

Can I ship different items to different shipping addresses?

We process one shipping address per order. If you would like to ship to different addresses you can place separate orders and make payments for them separately.

Do I need to sign up for an account to buy something from www.solastabd.com ?

We encourage to get registered at www.solastabd.com to avail several benefits wich is only available for our registered users, including easily tracking features your orders at any time.